Terms of service

These terms are between you and Warp Labs, which runs ReachGraph (reachgraph.com). By using the site, the free audit or an account, you agree to them. If you use ReachGraph for a company, you confirm you can agree on its behalf.

We ask AI engines the questions you choose, keep their answers, and turn them into measurements and suggested fixes. The answers come from third-party systems we don't control and that change often. We report what they said, but we can't promise any answer is accurate, complete or will be the same tomorrow. Suggested fixes are just that — suggestions — and results aren't guaranteed.

ReachGraph isn't affiliated with or endorsed by OpenAI, Google, Perplexity, Anthropic or any other AI provider. Their names and marks belong to them.

Give us accurate details and keep your sign-in email secure; you're responsible for what happens under your account. Agencies may track brands on behalf of clients and should have their clients' permission to do so.

Please don't:

• abuse, overload or try to break the service, or get around limits (including the free audit limits);
• scrape ReachGraph, resell access, or use it to build a competing product;
• use it for anything unlawful, or to harass or mislead people;
• submit content you don't have the right to use.

We may suspend accounts that do, and we'll tell you why unless the law or safety says otherwise.

You own what you put in — your brand details, questions and facts — and the reports we produce for you. You give us permission to use it only to run and improve ReachGraph. We own the software and the site. We may use aggregated, de-identified data (never tied to you or your brand) to improve the product. How we handle personal data is covered in our privacy policy.

Paid plans are billed monthly in advance through our payment provider, plus any applicable taxes. You can cancel any time from your billing settings and keep access until the end of the month you've paid for. We don't refund partial months unless the law requires it. If prices change, we'll give you at least 30 days' notice by email first.

The free audit is offered as-is. We may limit, change or stop it.

Agencies can share reports under their own name. You're responsible for how you present them to your clients, and for not claiming results the answers don't support.

You can stop using ReachGraph at any time. We may end or suspend access if you break these terms, or stop offering the service with reasonable notice. You can ask for an export of your data before an account closes.

ReachGraph is provided “as is”, without warranties of any kind, to the extent the law allows. We're not liable for indirect or consequential losses, lost profits or lost data. Our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing here limits liability that can't be limited by law. If you misuse the service and it causes a claim against us, you agree to cover the reasonable costs of it.

If we change these terms in a way that matters, we'll update the date above and email account holders before the change takes effect. Questions: mail@warplabs.co.